Subscriptions & Billing
Our platform offers a flexible subscription model to suit your needs. We utilize Stripe for secure and seamless payment processing, providing you with a reliable and hassle-free experience.
Subscription Plans
We provide a comprehensive subscription plan with two pricing options to suit your preferences:
- Monthly Subscription
- Yearly Subscription
How to Subscribe
- Sign In or Sign Up (opens in a new tab) Log in to your account or create a new one if you’re a new user.
- Choose Your Plan: Navigate to the Buy Guard (opens in a new tab) section under your account settings. Select either the monthly or yearly subscription option.
- Enter Payment Details: Provide your payment information through our secure Stripe integration.
- Confirm Subscription: Review your chosen plan and payment details, then confirm your subscription. You’ll receive a confirmation email once your payment is processed.
Billing
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Visit Profile (opens in a new tab) to manage your purchased guards
- Recurring Payments: Subscriptions are automatically renewed at the end of each billing period (monthly or yearly). Your payment method will be charged on the renewal date.
- Payment Methods: We accept major credit and debit cards via Stripe.
- Invoice and Receipts: After each payment, an invoice and receipt will be sent to your registered email address.
- Changing Plans: You cannot switch between monthly and yearly plans at any time, so please select it carefully in the beginning.
How to add more Trading Guard Slots
How to update or change your payment method - card
Cancellation
- Cancel Anytime: You can cancel your subscription at any time from the 'Subscriptions' section of your account settings. Your access to the platform will continue until the end of the current billing period.
- Refund Policy: We do not offer refunds for partially used billing periods. Upon cancellation, you will retain access to the platform until the end of your current subscription period.